Privacy policy

Irish Passport Advisors (“we,” “us,” or “our”) operates irishpass.com, a private advisory service that helps families pursue Irish citizenship by descent. We are not affiliated with the Government of Ireland or the Department of Foreign Affairs and Trade. This policy explains what personal information we collect through this website, why we collect it, and the choices you have. If anything here is unclear, email us at hello@irishpass.com and we will gladly explain.

Everything we collect, you provide knowingly through a form on this site. When you request a Free Advisor Review, we collect your name, email address, which Irish-born relative you may qualify through, and any family details you choose to share. When you send a contact message, we collect your name, email address, optional phone number, and your message. When you join our newsletter, we collect your email address and note where on the site you signed up. When you download a free guide preview, we collect your name and email address, and, if you tick the opt-in box, add you to the newsletter as well.

Our Eligibility Check, the instant tool that gives you a read on your family history, stores only the outcome you reached and your answer path so we can see which results visitors reach most often. Those answers are anonymous and are never linked to your name or email unless you separately submit a review request.

We use your information to do what you asked us to do: review your family history and respond to your eligibility request, answer your messages, deliver the guide or preview you requested, and send the newsletter you subscribed to. If you download a guide preview, we may also send a small number of follow-up emails, such as a welcome email with your preview link and a reminder about the free eligibility check a few days later. Every email we send comes from our own mailbox, and every one of them carries a one-click unsubscribe link that takes effect immediately, with no reply or explanation needed. Your email program’s own unsubscribe button works too. If you would rather ask us directly, email hello@irishpass.com.

We do not sell, rent, or trade your personal information. We do not share it with advertisers, and we never use your family history for anything other than the review you requested.

Form submissions are stored in a secured database, and the guide files you download are served from secured cloud storage. Emails to and from you travel through our business mailbox provider. Access to your information is limited to the small team that reviews requests and answers messages, through an authenticated, role-restricted administration area. We retain lead and subscription records only for as long as they are useful for serving you; you may ask us to delete your records at any time.

Documents you upload as part of a paid service are automatically and permanently deleted from our storage within 60 days after your service is completed. This deletion is enforced by an automated scheduled process, not just a manual promise. If you would like your uploaded documents removed sooner, email hello@irishpass.com and we will delete them right away.

You can ask us at any time to see the information we hold about you, correct it, or delete it entirely, including removing you from the newsletter and erasing your eligibility or contact records. Depending on where you live (for example, the EU/EEA under the GDPR or certain U.S. states), these rights may also be guaranteed to you by law. To exercise any of them, email hello@irishpass.com and we will respond within two business days.

Our services are intended for adults researching their family's citizenship options. We do not knowingly collect personal information from children under 16. If you believe a child has submitted information through this site, contact us and we will delete it.

If we change how we handle your information, we will update this page and revise the date below. Material changes will be noted prominently on this page. This policy was last updated on August 4, 2026.